Peran Budaya Organisasi Dan Efikasi Diri Dalam Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Mediasi
DOI:
https://doi.org/10.32528/jmbi.v10i1.1295Keywords:
budaya organisasi, efikasi diri, kepuasan kerja, kinerja karyawanAbstract
Mimpi besar Bank Permata Tbk adalah menjadi bank Top Ten dapat diwujudkana melalui strategi pembalikan arah (Turnaround) dicurigai memakai budaya organisasi dan memiliki efikasi diri. Oleh karena itu, tujuan penelitian adalah mengivestigasi pengaruh budaya organisasi dan efikasi diri terhadap kinerja karyawan melalui kepuasan kerja. Teknik penarikan sampel menggunakan metode sampel jenu, dimana seluruh jumlah popolasi dijadikan sebagai sampel karena terbatas jumlah sampel sebanyak 59 orang sebagai responden pada PT Bank Permata Tbk (PermataBank) Cabang Makassar. Penelitian ini menemukan bahwa budaya organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan, namun efikasi diri tidak berpengaruh signifikan terhadap kinerja karyawan. Budaya organisasi berpengaruh positif dan signifikan terhadap efikasi. Selanjutnya, budaya organisasi dan efikasi diri berpengaruh positif dan signifikan terhadap kepuasan kerja. Kemudian, budaya organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan melalui kepuasan kerja. Pula, efikasi diri berpengaruh positif dan signifikan terhadap kinerja karyawan melalui kepuasan kerja.. Teakhir, budaya organisasi terhadap kepuasan kerja melalui kepuasan kerja.
References
Afzal, S., Arshad, M., Saleem, S., & Farooq, O. (2019). The impact of perceived supervisor support on employees’ turnover intention and task performance: Mediation of self-efficacy. Journal of Management Development, 38(5), 369–382. https://doi.org/10.1108/JMD-03-2019-0076
Almanei, M., Salonitis, K., & Tsinopoulos, C. (2018). A conceptual lean implementation framework based on change management theory. Procedia CIRP, 72, 1160–1165. https://doi.org/10.1016/j.procir.2018.03.141
Bandura, A. (1986), Social Foundations of Thought and Action: A Social Cognitive Theory, Prentice- Hall, Englewood Cliffs, NJ.
Belias, D., Koustelios, A., Vairaktarakis, G., & Sdrolias, L. (2015). Organizational Culture and Job Satisfaction of Greek Banking Institutions. Procedia - Social and Behavioral Sciences, 175(xxx), 314–323. https://doi.org/10.1016/j.sbspro.2015.01.1206
Bouwman, E. P., Onwezen, M. C., Taufik, D., de Buisonjé, D., & Ronteltap, A. (2020). Brief self-efficacy interventions to increase healthy dietary behaviours: evidence from two randomized controlled trials. British Food Journal, xxx(xxx), 1–15. https://doi.org/10.1108/BFJ-07-2019-0529
Bryan, V., & Vitello-Cicciu, J. (2022). Perceptions of preceptors’ authentic leadership and final year nursing students’ self-efficacy, job satisfaction, and job performance. Journal of Professional Nursing, 41(May), 81–87. https://doi.org/10.1016/j.profnurs.2022.04.003
Çetin, F., & ASkun, D. (2018). The effect of occupational self-efficacy on work performance through intrinsic work motivation. Management Research Review, 41(2), 186–201. https://doi.org/10.1108/MRR-03-2017-0062
Desiana, N. E. (2019). Pengaruh Efikasi Diri Terhadap Kinerja Karyawan Melalui Inovasi Sebagai Variabel Intervening (Studi Pada Divisi Sekretariat Dan Humas Pdam Surya Sembada Kota Surabaya). Jurnal Ilmu Manajemen, 7(2), 383–392.
Dunggio, S. (2020). Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai Di Kantor Camat Dungingi Kota Gorontalo. Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi Dan Pelayanan Publik, 7(1), 1–9. https://doi.org/10.37606/publik.v7i1.114
Emeriau-Farges, C. V., Deschênes, A. A., & Dussault, M. (2019). Emotional self-efficacy and psychological health of police officers. Policing, 42(4), 598–610. https://doi.org/10.1108/PIJPSM-06-2018-0076
Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109(August 2019), 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069
Hair Jr, J., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107127. https://doi.org/10.1504/ijmda.2017.087624
Hatane, S. E. (2015). Employee Satisfaction and Performance as Intervening Variables of Learning Organization on Financial Performance. Procedia - Social and Behavioral Sciences, 211(xxx), 619–628. https://doi.org/10.1016/j.sbspro.2015.11.081
Herawati, T., Gian Fitralisma, Indah Dewi Mulyani, & Muhammad Syaifulloh. (2022). Analisis Pengaruh Motivasi, Budaya Organisasi dan Lingkungan Kerja terhadap Kinerja Karyawan Di Yogya Mall Brebes. E-Bisnis : Jurnal Ilmiah Ekonomi Dan Bisnis, 15(2), 338–345. https://doi.org/10.51903/e-bisnis.v15i2.869
Hidayah Ibrahim, S. N., Suan, C. L., & Karatepe, O. M. (2019). The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions. International Journal of Manpower, 40(4), 688–703. https://doi.org/10.1108/IJM-12-2017-0320
Hirsch, B., Nitzl, C., & Reemts, S. (2018). The neglected mediating role of self-efficacy in the goal setting process in local public administrations. Journal of Business Economics, 88(1), 41–63. https://doi.org/10.1007/s11573-017-0863-7
Holten, A. L., Hancock, G. R., & Bøllingtoft, A. (2019). Studying the importance of change leadership and change management in layoffs, mergers, and closures. Management Decision, 58(3), 393–409. https://doi.org/10.1108/MD-03-2017-0278
Hu, S.-D., & Chen, S.-Y. (2015). Cultural beliefs, agency relationship, and network governance: Study on the Teochew remittance network. Chinese Management Studies, 9(2), 176–196.
Ikhsan, A. (2016). Analisis Pengaruh Budaya Organisasi Dan Kepuasan Kerja Terhadap Kinerja Karyawan Non Dosen Pada Universitas Mercu Buana Jakarta. Jurnal Ilmiah Menejemen Dan Bisnis, 2(1), 17–35.
Jufrizen, & Rahmadhani, K. N. (2020). Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai Dengan Lingkungan Kerja Sebagai Variabel Moderasi. JMD : Jurnal Riset Manajemen & Bisnis Dewantara, 3(1), 66–79. https://doi.org/10.26533/jmd.v3i1.561
Kaakeh, A. K., Hassan, M. K., Van-Hemmen, S., & Hossain, I. (2020). Understanding self-efficacy and performance of salespersons in Islamic banking. Journal of Islamic Accounting and Business Research, 11(5), 973–988. https://doi.org/10.1108/JIABR-10-2018-0160
Karabiyik, B., & Korumaz, M. (2014). Relationship between Teacher’s Self-efficacy Perceptions and Job Satisfaction Level. Procedia - Social and Behavioral Sciences, 116(xxx), 826–830. https://doi.org/10.1016/j.sbspro.2014.01.305
Ketprapakorn, N., & Kantabutra, S. (2022). Toward an organizational theory of sustainability culture. Sustainable Production and Consumption, 32(xxx), 638–654. https://doi.org/10.1016/j.spc.2022.05.020
Kurnianto, D., & Kharisudin, I. (2022). Analisis Jalur Pengaruh Motivasi Kerja, Disiplin Kerja, Kepuasan Kerja, Lingkungan Kerja Terhadap Kinerja Karyawan dengan Variabel Intervening Organizational Citizenship Behavior. PRISMA, Prosiding Seminar Nasional Matematika, 5, 740–751. https://journal.unnes.ac.id/sju/index.php/prisma/article/view/54614%0Ahttps:/
/journal.unnes.ac.id/sju/index.php/prisma/article/download/54614/21105
Li, C. R., Yang, Y., Lin, C. J., & Xu, Y. (2020). The curvilinear relationship between within-person creative self-efficacy and individual creative performance: the moderating role of approach/avoidance motivations. Personnel Review, xxx(2016), xxx–xxx. https://doi.org/10.1108/PR-04-2019-0171
Lukita, C. (2017). Pengaruh Kepemimpinan Transformasional, Motivasi Kerja dan Budaya Organisasi terhadap Kepuasan Kerja serta Dampaknya pada Kinerja Pegawai. Kontigensi : Jurnal Ilmiah Manajemen, 5(1), 45–56. https://doi.org/10.56457/jimk.v5i1.38
Lyons, P., & Bandura, R. (2019). Self-efficacy: core of employee success. Development and Learning in Organizations, 33(3), 9–12. https://doi.org/10.1108/DLO-04-2018-0045
Meutia, K. I., & Husada, C. (2019). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan. Jurnal Manajemen Motivasi, 4(1), 119–126. https://doi.org/10.29406/jmm.v15i2.1557
Monika, M., & Adman, A. (2017). Peran Efikasi Diri Dan Motivasi Belajar Dalam Meningkatkan Hasil Belajar Siswa Sekolah Menengah Kejuruan. Jurnal Pendidikan Manajemen Perkantoran, 2(2), 109. https://doi.org/10.17509/jpm.v2i2.8111
Nam, Y., & Kim, H. (2016). Influences of Organizational Culture Characteristics on Job Attitudes of Organizational Members in Semiconductor Industry. Procedia Computer Science, 91(xxx), 1106–1115. https://doi.org/10.1016/j.procs.2016.07.162
Noerchoidah, Ariprabowo, T., & Nurdina. (2022). Efikasi Diri dan Perilaku Inovatif : Peran Dukungan Organisasi. Jurnal Ilmu Manajemen, 10(4), 1026–1036.
Opolot, J. S., Lagat, C., Kipsang, S. K., & Muganzi, Y. K. (2023). Organisational culture and organisational commitment: the moderating effect of self-efficacy. Journal of Humanities and Applied Social Sciences, xxx(xxx), 1–17. https://doi.org/10.1108/jhass-09-2023-0105
Panagiotis, M., Alexandros, S., & George, P. (2014). Organizational Culture and Motivation in the Public Sector. The Case of the City of Zografou. Procedia Economics and Finance, 14(14), 415–424. https://doi.org/10.1016/s2212-5671(14)00730-8
Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085
Prawira, I. G. A. G. Y., & Suwandana, I. G. M. (2019). Peran Kepuasan Kerja Memediasi Pengaruh Stres Kerja Terhadap Kinerja Karyawan Housekeeping Department Fave Hotel. E-Jurnal Manajemen, 8(8), 5060–5089.
Qomariah, N., Lusiyati, L., Martini, N. N. P., & Nursaid, N. (2022). the Role of Leadership and Work Motivation in Improving Employee Performance: With Job Satisfaction Intervening Variables. Jurnal Aplikasi Manajemen, 20(3), 611-631.
Rismayadi, B., & Maemunah, M. (2016). Pengaruh Motivasi Kerja, Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan serta Dampaknya pada Kinerja Perusahaan (Studi kasus pada PT. Concord Indonesia). Jurnal Manajemen & Bisnis Kreatif, 2(1), 124–135. https://doi.org/10.36805/manajemen.v2i1.181
Rustika, I. M. (2016). Efikasi Diri: Tinjauan Teori Albert Bandura. Buletin Psikologi, 20(1–2), 18–25. https://doi.org/10.22146/bpsi.11945
Sanosra, A., Hakim, A. R., Cahyono, D., Qomariah, N., & Thamrin, M. (2022). Role of Knowledge Sharing and Leadership Style in Improving Employee Performance With Work Culture As an Intervening Variable. Jurnal Aplikasi Manajemen, 20(4), 920-937.
Santos, S. C., & Liguori, E. W. (2019). Entrepreneurial self-efficacy and intentions: Outcome expectations as mediator and subjective norms as moderator. International Journal of Entrepreneurial Behaviour and Research, 26(3), 400–415. https://doi.org/10.1108/IJEBR-07-2019-0436
Saraswathi., A. A. A. N. D., Dewi, I. G. A. M., & Piartini, P. S. (2017). Pengaruh Efikasi Diri Terhadap Kinerja dengan Organizational sebagai Pemoderasi. E-Jurnal Ekonomi Dan Bisnis, 6(6), 2257–2286.
Sembiring, J. M. (2022). Pengaruh Efikasi Diri Dan Beban Kerja Terhadap Kinerja Melalui Kepuasan Kerja Pergawai Pada Kantor Dinas Ketahana Pangan Dan Peternakan Provinsi Sumatera Utara. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 185–199. https://doi.org/10.36778/jesya.v5i1.621
Setyowati, T., AZ, B. T., K TOBING, D. S., & Qomariah, N. (2021). The Role of Organizational Citizenship Behavior in Mediating the Relationship Between Organizational Culture and Job Satisfaction with Employee Performance.
Shin, C., & Park, J. (2019). Classifying social enterprises with organizational culture, network and socioeconomic performance: Latent profile analysis approach. Journal of Open Innovation: Technology, Market, and Complexity, 5(1), 17. https://doi.org/10.3390/joitmc5010017
Siengthai, S., & Pila-Ngarm, P. (2016). The interaction effect of job redesign and job satisfaction on employee performance. Evidence-Based HRM: A Global Forum for Empirical Scholarship, 4(2), 162–180. https://doi.org/10.1108/EBHRM-01-2015-0001
Soares, D. A. S. da R., Oliva, E. C., Kubo, E. K. de M., Parente, V., & Tanaka, K. T. (2018). Organizational culture and sustainability in Brazilian electricity companies. RAUSP Management Journal, 53(4), 488–506. https://doi.org/10.1108/RAUSP-07-2018-0038
Steven, H. J., & Prasetio, A. P. (2020). Pengaruh Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Karyawan. Jurnal Penelitian IPTEKS, 5(1), 78–88. https://doi.org/10.32528/ipteks.v5i1.3022
Sujatha, R., & Krishnaveni, R. (2018). Knowledge creating ba as a determinant of work performance of employees: An empirical analysis among pump manufacturing firms in South India. Asia Pacific Management Review, 23(1), 45–52. https://doi.org/10.1016/j.apmrv.2017.01.006
Sulastri, L., & Uriawan, W. (2020). Pengaruh Lingkungan Kerja, Motivasi Dan Efikasi Diri Terhadap Kinerja Pegawai Di Era Industri 4.0. Komitmen: Jurnal Ilmiah Manajemen, 1(1), 43–49. https://doi.org/10.15575/jim.v1i1.8288
Takdir, M., Karsiwan, W., & Nasir, N. (2022). Transformasi Nilai Efikasi Diri dalam Penguatan Budaya Mutu Sekolah. Kelola: Jurnal Manajemen Pendidikan, 9(1), 43–51. https://doi.org/10.24246/j.jk.2022.v9.i1.p43-51
Tanjung, R., Arifudin, O., Sofyan, Y., & Hendar. (2020). Pengaruh Penilaian Diri dan Efikasi Diri terhadap Kepuasan Kerja Serta Implikasinya terhadap Kinerja Guru. Jurnal Ilmiah Manajemen, Ekonomi Dan Akuntansi, 4(1), 380–391.
Triany, V. M., Soeherlan S, L., & Jarkasih, A. (2022). Pengaruh Budaya Organisasi Dan Motivasi Kerja Terhadap Kinerja Pegawai. JURNAL DIALOGIKA Manajemen Dan Administrasi, 3(1), 10–20. https://doi.org/10.31949/dialogika.v3i1.2112
Wibowo, J., & Taofik, H. (2020). Pengaruh Efikasi Diri, Motivasi Kerja dengan Kepuasan Kerja Terhadap Kinerja Karyawan PT.Bank BNI Syariah Kantor Cabang Pekalongan. Jurnal Magisma, VIII(2), 1–16.
Yahya, K. K., Yean, T. F., Johari, J., & Saad, N. A. (2015). The Perception of Gen Y on Organizational Culture, Religiosity and Corruption in Malaysian Public Organizations. Procedia Economics and Finance, 31(15), 251–261. https://doi.org/10.1016/s2212-5671(15)01227-7
Yoon, M. H., & Yoon, D. J. (2019). When and why does relative leader-member exchange enhance service performance?: The roles of self-efficacy, team commitment, and multifoci team-level differentiation. International Journal of Contemporary Hospitality Management, 31(7), 2666–2690. https://doi.org/10.1108/IJCHM-07-2018-0592
Downloads
Published
Issue
Section
License
Copyright (c) 2024 La Ode Sumail sumail
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
