Hubungan Quality of Work Life Terhadap Konflik Peran Ganda Pada Polwan di Polda Kalimantan Timur

Abstract

The increasing participation of women in the workforce has resulted in greater role demands, particularly among married working women. This condition may lead to work-family conflict, which is associated with individuals' perceptions of their work experiences through quality of work life. This study aimed to examine the relationship between quality of work life and work-family conflict. This study employed a quantitative correlational approach. The participants consisted of 214 married policewomen who had been married for at least one year and were actively serving at the East Kalimantan Regional Police, selected using a purposive sampling technique. The research instruments consisted of a Quality of Work Life Scale based on the dimensions proposed by Lau and May (1998) and a Work-Family Conflict Scale based on the dimensions proposed by Greenhaus and Beutell (1985), each using a four-point Likert response scale. Data were analyzed using Spearman's rank correlation because the data did not meet the assumption of normality. The results showed a correlation coefficient of -0.708 (p < 0.05), indicating a strong, negative, and significant relationship between quality of work life and work-family conflict. These findings indicate that higher quality of work life is associated with lower work-family conflict. The findings suggest that improving quality of work life may be an effective strategy for reducing work-family conflict among married policewomen.

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Issue

Vol. 22 No. 2 (2026): Insight: Jurnal Pemikiran dan Penelitian Psikologi